PAN Card Agency Digital Seva Portal
Get Started
Home  /  Contact Us

We're Here to Help

Question about registration, wallet transfers, or payments? Reach out through any channel below and we'll get back to you.

Email Us Best for detailed queries, documents, and anything you want in writing.
utiitslambedkarnagar@gmail.com
Telegram Fastest way to reach us for urgent issues during working hours.
t.me/jansevapro
Support Ticket For wallet, payment, or PSA issues — creates a tracked record with full history.
Open a ticket
Send Us a MessageWe'll reply within 24 hours
Already Registered? For wallet, payment, or PSA-related issues, please raise a Support Ticket from your account instead — it links directly to your transactions and gets resolved faster.
How this works: Clicking send opens your email app with the message ready. If nothing opens, copy the details and email us directly at utiitslambedkarnagar@gmail.com.
Common QuestionsQuick answers before you write
Money deducted but wallet not credited?
Wait about 10 minutes — most payments reconcile automatically. If the balance still hasn't arrived, raise a Support Ticket with your UTR or Order ID. We verify with the gateway and credit it manually.
PSA transfer failed — where is my money?
Failed transfers are refunded to your portal wallet automatically, usually within seconds. Check your Transactions page — you'll see both the debit and the matching refund entry.
How long does PSA registration take?
Usually a few minutes. Your PSA ID and registration code appear on screen right after you submit the form. Save that page — the credentials are shown only once.
Forgot my PSA portal password?
Log in to your account and use the PSA Password Reset page. The new password is sent by the PSA portal to your registered mobile or email — you don't need to contact us for this.
Is there any registration fee?
No. Creating an account and getting your PSA ID is currently free. You only add money to your wallet when you're ready to start processing applications.
Contact DetailsReach us directly
Contact PersonAmit Kumar
Telegram (Fastest) t.me/jansevapro
Office Address FDRA Plaza, Malipur Road
Shahzad Pur, Akbarpur
Ambedkar Nagar
Uttar Pradesh – 224122, India
Working HoursWhen we're available
Monday – Friday10:00 AM – 7:00 PM
Saturday10:00 AM – 5:00 PM
SundayClosed
Public HolidaysClosed
Portal Works 24×7 Registration, wallet recharge, and PSA transfers are fully automatic and work round the clock — you don't need us to be online.
Response Time Support tickets are usually answered within 24 hours on working days. Messages received after hours or on holidays are handled the next working day.
Find UsAkbarpur, Ambedkar Nagar